Introducing the Yadritrans Care Program: Your Path to Operational Excellence
We're excited to introduce our comprehensive Care Program, designed to provide ongoing support and ensure your continued success with CargoWise. This program combines proactive maintenance, dedicated support, and continuous optimization to maximize your system's value.
Program Overview
Essential Care
- Standard support hours
- Email & phone support
- Basic system monitoring
- Monthly health checks
Premium Care
- 24/7 support coverage
- Priority response
- Advanced monitoring
- Weekly optimization
Key Features
Technical Support
- Expert assistance
- Issue resolution
- System troubleshooting
System Maintenance
- Performance tuning
- Update management
- Security patches
Optimization Services
- Workflow analysis
- Process improvement
- Best practices
Training & Resources
- Knowledge base access
- Regular workshops
- Training materials
Support Levels
Success Metrics
99.9%
System uptime
< 15min
Average response time
98%
Customer satisfaction
24/7
Support availability
